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Legal information · Akrolih Tu Guía Online S.L.

Legal Notice

Terms of use of the website and identification details of its owner, in accordance with Spanish Law 34/2002 (LSSI-CE).

In compliance with Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, we provide users with the following details:

  • Company name: Akrolih Tu Guía Online S.L.
  • Registered office: Calle Tinerfe el Grande 34, PO Box 73, 38670, Adeje, Santa Cruz de Tenerife, Spain
  • Tax ID (NIF): B10983013
  • Email: [email protected]
  • Phone: +34 922 784 556
  • Website: www.akrolih.com
  • Commercial Registry details: Registered in the Commercial Registry of Santa Cruz de Tenerife, Volume 3807, Folio 110, Section 8, Sheet TF-68460, 1st Entry, Date: 10.08.2022

1. Purpose

Akrolih Tu Guía Online S.L. (hereinafter also “the provider”), as the party responsible for the website, makes this document available to users. It governs the use of the website www.akrolih.com and is intended to comply with the obligations set out in Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE or LSSI), as well as to inform all users of the website of its terms of use.

Through the website, Akrolih Tu Guía Online S.L. provides users with access to and use of various services and content made available on the website.

Anyone who accesses this website becomes a user (hereinafter “the User” or “Users”), which implies full and unreserved acceptance of each and every one of the provisions included in this legal notice, as well as any other applicable legal provisions.

As users, you must read this Legal Notice carefully each time you access the website, as it may be amended: the provider reserves the right to change any information that may appear on the website, with no obligation to give prior notice or inform users of such changes, publication on the provider’s website being sufficient.

2. Conditions of access to and use of the website

2.1. Free access to and use of the website

Use of the Akrolih Tu Guía Online S.L. website by the user is free of charge. However, some of the services provided by the provider through the website are subject to payment of a price determined in the general terms and conditions of contract.

2.2. User registration

As a general rule, the provision of the Services does not require prior subscription or registration by Users. Nevertheless, Akrolih Tu Guía Online S.L. makes the use of some services conditional on prior completion of the corresponding User registration. This registration will be carried out as expressly indicated in the relevant section of the service.

2.3. Accuracy of information

All information provided by the User must be truthful. To this end, the User guarantees the authenticity of the data provided through the forms used to subscribe to the Services. The User is responsible for keeping all information provided to Akrolih Tu Guía Online S.L. permanently up to date so that it reflects their actual situation at all times. In any event, the User will be solely responsible for any false or inaccurate statements they make and for any damage caused to the provider or to third parties.

2.4. Minors

To use the services, minors must always first obtain the consent of their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by the minors in their care. Responsibility for determining the specific content that minors access lies with them. Therefore, if minors access inappropriate content on the internet, mechanisms must be installed on their computers, in particular software, filters and blocks, to limit the content available. Although these are not infallible, they are particularly useful for controlling and restricting the material minors can access.

2.5. Obligation to use the website properly

The User undertakes to use the website in accordance with the law and this Legal Notice, as well as with morality and good customs. To this end, the User shall refrain from using the website for unlawful or prohibited purposes, purposes that harm the rights and interests of third parties, or purposes that may in any way damage, disable, overload, impair or prevent the normal use of computer equipment or documents, files and any kind of content stored on any of the provider’s computer equipment.

In particular, and by way of example but not limitation, the User undertakes not to transmit, disseminate or make available to third parties any information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

  • (a) is contrary to, disparages or violates the fundamental rights and public freedoms recognised in the Constitution, in international treaties and in other applicable legislation;
  • (b) induces, incites or promotes criminal, degrading, defamatory or violent acts or, in general, acts contrary to the law, morality and public order;
  • (c) induces, incites or promotes discriminatory acts, attitudes or ideas on grounds of sex, race, religion, beliefs, age or status;
  • (d) infringes the right to honour, personal or family privacy or the image rights of individuals;
  • (e) in any way damages the credibility of the provider or of third parties; or
  • (f) constitutes unlawful, misleading or unfair advertising.

3. Disclaimer of warranties and liability

The provider accepts no liability of any kind arising from the information published on our website where that information has been manipulated or entered by an unrelated third party.

This website has been reviewed and tested to ensure it works correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, or of force majeure, natural disasters, strikes or similar circumstances that make it impossible to access the website.

Akrolih Tu Guía Online S.L. gives no guarantee and under no circumstances accepts liability for damage of any kind that may arise from the lack of availability, maintenance and effective operation of the website or its services and content; from the presence of viruses or malicious or harmful programs in the content; from unlawful, negligent or fraudulent use or use contrary to this Legal Notice and terms of use; or from the lack of lawfulness, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

Under no circumstances will the provider be liable for any damage that may result from the illegal or improper use of this website.

4. Cookies

The provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the website) to carry out certain functions considered essential for the website to work and display correctly. In all cases, the cookies used are temporary, are intended solely to make browsing more efficient, and disappear when the user’s session ends.

Cookies will never be used to collect personal information.

For more information, see our Cookie Policy.

5. Links

The website may redirect you to content on third-party websites. As we cannot always control the content introduced by third parties, Akrolih Tu Guía Online S.L. accepts no liability of any kind for such content. In any event, the provider states that it will immediately remove any content that may breach national or international legislation, morality or public order, immediately removing the redirection to such websites and notifying the competent authorities of the content in question.

The provider is not responsible for information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently of the provider’s website. However, in compliance with Articles 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities and law enforcement agencies, actively collaborating in the removal or, where necessary, the blocking of any content that may affect or breach national or international legislation, the rights of third parties, or morality and public order. If users believe that there is content that may fall into this category, they are asked to notify the website administrator immediately.

6. Personal data protection

The provider is deeply committed to complying with personal data protection regulations and guarantees full compliance with the obligations laid down, as well as the implementation of the security measures required by the General Data Protection Regulation (GDPR) and Spanish data protection legislation. For more information, see our Privacy Policy.

7. Social media

Please note that Akrolih Tu Guía Online S.L. may have a presence on social media. The processing of data that users include on these platforms [by following the provider on social media (and/or by making any link or connection through them)] will be governed by this section, as well as by the terms of use, privacy policies and access and use rules of the social networks concerned, previously accepted by the user. Akrolih Tu Guía Online S.L. will process your data in order to inform you of the provider’s activities, products or services through these social networks, and for any other purpose permitted by the social networks’ rules, but will not be responsible for their privacy policies.

It is forbidden to publish content:

  • That is allegedly unlawful under national, EU or international law, that involves allegedly unlawful activities, or that is contrary to the principles of good faith.
  • That violates people’s fundamental rights, breaches online etiquette, causes annoyance or may generate negative opinions among our users or third parties and, in general, any content that Akrolih Tu Guía Online S.L. considers inappropriate.
  • And, in general, that is contrary to the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Akrolih Tu Guía Online S.L. also reserves the right to remove, without prior notice, from the website or the corporate social network any content it considers inappropriate.

8. Intellectual and industrial property

The website, including, by way of example but not limitation, its programming, editing, compilation and other elements necessary for its operation, designs, logos, texts, photographs and/or graphics, is the property of the provider or, where necessary, the provider holds the licence or express authorisation of the authors. All content on the website is duly protected by intellectual and industrial property legislation.

Regardless of its intended purpose, total or partial reproduction, use, distribution and public communication require the prior written authorisation of the provider. Any use not previously authorised by the provider will be considered a serious breach of the author’s intellectual or industrial property rights.

Designs, logos, texts and/or graphics not belonging to the provider that may appear on the website belong to their respective owners, who are themselves responsible for any possible dispute that may arise in relation to them. In any event, the provider has their express prior authorisation.

The provider acknowledges the corresponding industrial and intellectual property rights of their holders. Their mention or appearance on the website does not imply the existence of any rights or liability of the provider over them, nor any endorsement, sponsorship or recommendation by the provider.

To make any comment regarding possible infringements of intellectual or industrial property rights, or regarding any of the content on the website, you can do so via the email address given above.

9. Applicable law and jurisdiction

Any disputes or matters relating to this website or the activities carried out on it shall be governed by Spanish law, to which the parties expressly submit, and the Courts and Tribunals of Santa Cruz de Tenerife shall have jurisdiction to resolve all disputes arising from or related to its use.